If you are having trouble with reimbursement from any of the six Medicaid MCOs (Aetna Better Health, Anthem Healthkeepers, Magellan, Optima, United Healthcare, Virginia Premier) here is a new form to use to alert DMAS. The information should be sent to cccpluscmhrs@dmas.virginia.gov.
Ignore the Nursing Center language. It was developed for them but can be used for behavioral therapy.